Privacy Policy

Stuff You Give Us Directly

When you reach out through our contact form, call us, or become a client, we'll collect things like your name, email, phone number, company details, and whatever info's relevant to your legal matter. If you're hiring us for patent work or trademark registration, we'll obviously need specifics about your invention or brand.

Info We Gather Automatically

Our website collects some technical data when you browse around - your IP address, browser type, which pages you visit, how long you hang out on each page, and where you came from (like if you clicked a link from Google). This is pretty standard stuff that helps us figure out if our site's actually useful or just confusing.

Client Matter Information

Once we're working together, we'll have access to confidential business info, trade secrets, technical documentation, contracts you want us to review, and anything else related to your case. This is covered by solicitor-client privilege, which means we've got extra-strict obligations to keep it locked down.

We're not in the business of selling your data or using it for anything sketchy. Here's what we actually do with it:

• Provide Legal Services: The main reason we collect info is to actually help you with your IP and tech law needs - filing patents, drafting licensing agreements, handling disputes, all that good stuff.
• Communication: We'll use your contact details to respond to inquiries, send updates about your matter, and occasionally share relevant legal updates or firm news (you can opt out of the newsletters anytime).
• Improve Our Services: Website analytics help us figure out what's working and what's not. If everyone's bouncing off our SaaS agreements page, maybe we need to explain things better.
• Legal Compliance: Sometimes we're required by law to collect or retain certain information - like for conflict checks, anti-money laundering rules, or if there's a court order.
• Security & Fraud Prevention: We monitor for suspicious activity to protect both you and us from cyber threats. Given that we handle sensitive IP info, security's kinda our thing.

We won't use your personal info for purposes beyond what you'd reasonably expect without getting your consent first.

We don't share your personal or confidential information unless there's a legitimate reason. Here's when that might happen:

What We Don't Do: We don't sell your data to third parties, use it for advertising purposes, or share it with anyone just because they asked nicely. Your business is your business.

Since we handle sensitive IP and business information every day, we take security pretty seriously. Here's what we've got in place:

• Encryption: Our website uses SSL/TLS encryption for all data transmission. Client files are stored in encrypted cloud systems with proper access controls.
• Access Controls: Only authorized personnel can access client information, and that access is limited to what's necessary for their role. We use multi-factor authentication and strong password policies.
• Regular Audits: We review our security practices regularly and keep our systems updated with the latest security patches.
• Physical Security: Our Toronto office has controlled access, and we don't leave sensitive documents lying around.
• Incident Response: We've got procedures in place to respond quickly if there's ever a security breach. We'll notify affected clients promptly and follow all legal reporting requirements.

Look, no system is 100% hack-proof, but we're doing everything reasonably possible to protect your information. If you ever have concerns about security, don't hesitate to ask what specific measures we've taken for your matter.

Yeah, we use cookies - those little files that websites drop on your browser. Nothing sinister, just practical stuff:

Your Control: Most browsers let you refuse cookies or delete existing ones. Just know that some features might not work as well if you do. You can usually find cookie settings in your browser's privacy or security section.

We don't use advertising cookies or sell your browsing data to ad networks. We're lawyers, not digital marketers.

Under Canadian privacy law (and just basic fairness), you've got several rights when it comes to your personal information:

• Access: You can ask to see what personal information we have about you. We'll provide it within a reasonable timeframe.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: You can request that we delete your personal information, though we might need to keep some records for legal or professional reasons (like law society requirements).
• Opt-Out: Don't wanna receive our newsletters or updates? No problem - there's an unsubscribe link in every email, or just tell us directly.
• Portability: Need your data in a format you can transfer elsewhere? We'll provide it in a commonly used format where technically feasible.
• Object to Processing: If you think we're using your info in a way you didn't expect or agree to, speak up and we'll discuss it.
• Withdraw Consent: If we're processing your data based on consent (rather than legal obligation), you can withdraw that consent anytime.

How to Exercise These Rights: Just email us at contact@ignirathrealm.info or call (416) 555-9347. We'll need to verify your identity first (to make sure we're not handing your info to someone else), but we'll respond within 30 days.

Complaints: If you're not happy with how we've handled your privacy concerns, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to work it out directly first, though.

We don't keep your information forever, but we can't just delete everything right after a matter closes either. Here's our approach:

Once the retention period's up and there's no legal reason to keep the data, we securely delete or destroy it. We're not digital hoarders.

Our services aren't directed at kids under 18, and we don't knowingly collect personal information from minors. If you're a parent or guardian and think your child has somehow provided us with their information, please contact us immediately and we'll delete it.

That said, if you're a young inventor or entrepreneur who's developed something cool, talk to your parents about reaching out to us - we love helping the next generation of innovators (but we'll need parental consent if you're under 18).

Privacy laws evolve, our practices improve, and technology changes. When we update this policy, we'll change the "Last Updated" date at the top and post the new version here.

For minor changes (like fixing typos or clarifying existing practices), we'll just update the page. For significant changes that affect how we handle your data, we'll notify current clients directly via email.

We'd recommend checking back here occasionally if you're curious about our current practices. Or don't - we'll let you know if anything important changes.

If you've got questions about this privacy policy, want to exercise any of your rights, or just wanna chat about how we handle data, we're here for it:

We'll respond to privacy inquiries within 30 days, usually sooner. And seriously, if something in this policy doesn't make sense or seems off, tell us - we'd rather have a conversation than leave you confused about your rights.